Our blog covers some of our latest thinking on the world of work
Decision Design: How do you create the infrastructure to make decisions that people trust?
TLDR: There are concrete steps you can take to improve how you use information in decisions, manage the decision making process and make the motivations of the decision makers clear to stakeholders.
Reading Between the Lines: The Unspoken Truths of Employee Surveys
TLDR: This article covers some of the key challenges that come with running and interpreting employee surveys. We also cover some specific actions companies can take to get more accurate results.
Expectations of modern managers
TLDR: Modern managerial roles have shifted from supervisory tasks to collaborative tasks, particularly in innovation-driven firms. This shift towards 'player-coach' roles in flatter organizational structures has increased manager responsibilities, often leading to burnout and job dissatisfaction due to the dual demands of individual and team performance. The post covers some solutions like practical training, peer support, clear role definition, and decision-making autonomy to help managers adapt to these changes.
Mind over machine?
TLDR: This article delves into the current use of AI in the workplace and the importance of understanding & overcoming biases in how we use AI. We also review some ways to mitigate these issues, stressing the need for a thoughtful approach to AI adoption.
Old and new notions of resilience
TLDR: This post explores different concepts related to resilience including grit, antifragility and mindsets which foster resilience. It covers specific actions organisations and individuals can take to build true resilience. This will help you bounce back from set-backs that you’ll inevitably face in the pursuit of meaningful impact.
Barriers to bold calls: why disagreeing with consensus is fraught with difficulty
TLDR: It’s easier to go with the group consensus than it is to disagree. This is especially true when making predictions. However, over-concurrence within a group (also known as “groupthink”) can lead to poor outcomes. This long read explains where groupthink comes from and how to address it within your organisation by supporting truth-telling.
Loneliness and the workplace - an epidemic impacting our youngest colleagues
TLDR: There is a rising epidemic of loneliness among young people, which impacts public health and employee wellbeing. Work has a huge impact on loneliness and companies can take some actions to help address the challenges of loneliness.
A stand-up comic, a poker player & an actor walk into a bar…
TLDR: Certain jobs tend to have high frequency but very noisy feedback (such as stand-ups, poker players and actors). The frequency and quality of feedback has a large impact on how people learn, and what attributes allow them to thrive.
Cultivating your creativity
TLDR: Creativity isn’t magic. Specific behaviours and environments can boost creativity such as pushing yourself to put more ideas into the world, working across disciplines, procrastinating to allow your mental “background processes” to run, exposing yourself to crazy ideas more often, and adding constraints which force you to think differently
What we've learnt about learning
TLDR: Lots of corporate learning is crap. Designing better training involves context-relevant, multi-format, engaging modes of learning. And people have to frequently apply the learning to reinforce any behaviour change. However, even the best designed learning programmes can’t solve all organisational problems.